ServiceTitan reviews

3.4

50% would recommend to a friend

(836 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

57% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews
2.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

-I love the people I worked alongside with. Honestly really great folks and I don't have anything bad to say. It was really chill going through this with them. -I'm forever grateful that the job gave me the opportunity to break into the tech sales world so I'll always cherish that.

Cons

-Bad and recycled leads that just said they weren't interested like three months ago. -Some managers are awful during the onboarding process. They're hands-off during that process but suddenly want to micromanage once you get into the role. -Quota attainment was so low for the commercial side of the corporate team that the quota was LOWERED. So that should tell you how things are. -Many people have been there for a year and even up to two with no sense of a promotion in sight. -Churn and burn. People you came in with will be gone. And it'll happen pretty quickly.

Viewing 34 - 36 of 836 Reviews

Glassdoor has 853 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.