ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall comp package is pretty decent: salary, bonus, RSUs with annual performance based grants, 401k, benefits, lots of time off

Cons

Lack of mature processes and modern practices, though is slowly changing

2.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

-Benefits are great (free healthcare, flexible PTO, some 401k matching) -Lots of hard working employees -The industry knowledge you will take away from this work is rewarding

Cons

-Management really can't figure it out and just keeps their friends around -Too many constant changes (with everything) -Salary. They might start you at what seems high but the "raises" you get don't even keep up with the economy so its not really a raise. I was fully tricked into thinking it was good money. -Upper management is very detached from the day to day and comes up with these plans to make it all work then just expect it all work. Once it doesn't, its all changed again. -Pretty much zero room for growth. If you do your job well, they just keep you in the same spot

Viewing 379 - 381 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.