ServiceTitan reviews

3.3

49% would recommend to a friend

(843 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

843 reviews
2.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits (almost full coverage) Great onboarding experience. They really prepare you for the role Decent Tech Stack (Salesforce, Salesloft, Gong, Tableau, choice of PC or Mac) Option to work remotely. (Offices in Glendale CA, Atlanta, Salt Lake City)

Cons

There is no opportunity for growth. There are multiple SDRs that have been in the position for over two years. Friction between AE teams and SDR teams. (How each team obtains quota almost goes against the other team.) Overinflated Sales Development org (Over 70 SDRs) with not enough quality leads for everyone and leads have been recycled through too many times to the point prospects feel as if they’re getting harassed

Viewing 382 - 384 of 843 Reviews

Glassdoor has 860 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.