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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      845 reviews
      5.0
      Jul 29, 2020

      Great company, keep listening to your customers and keep being adaptable.

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - benefits, inclusion, transparency - opportunity for career advancement - a great product. top of the line. selling the best product in its vertical. - leaders who are open to change and challenges to the norm. - a company full of high performers including the real deal contractors who ST has hired as employees and subject matter experts! - we have a real opportunity to change and transform an industry with our software but more importantly, we help transform the people within the industry. the best part of the job in my opinion. we make a difference.

      Cons

      - the career pathing is there but not clear, let's make it more defined and see results. - we put the metrics of closers before everything else, and sometimes our prospects. - communication on projects or roll-outs and alignment on go-to-market strategies could be tighter, for example, Comm S&R.

      4.0
      Jun 11, 2020

      Great company; senior leadership must continue to "grow up"

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-paced, mission-driven rocket ship creating products customers need Co-founders are genuinely care about the problem they are out to solve Company is clear leader in the space, and growing fast

      Cons

      Some in leadership have not "grown up" as the company has grown around them, in particular in New Markets and Growth -- causing unnecessary stress and potential churn of talented employees. Also sets bad example cross-functionally.

      Viewing 379 - 381 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.