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      ServiceTitan

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      ServiceTitan reviews

      3.4

      50% would recommend to a friend

      (837 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      2.0
      Jan 26, 2026

      Pays the bills, but at what cost?

      R&d
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on your team, you can work with and learn from some really talented and hard-working folks. Pay, at least for my team, is generally great.

      Cons

      Leadership has become AI-pilled. You know those videos you see on Tiktok of people making fun of their execs forcing AI into every conversation and wanting to AI-ify everything? Here, it's not a meme: they are incredibly serious. A few dim bulbs on the exec leadership team where the bros with the loudest voices get their way. Finally, working here is psychologically exhausting. Everything is urgent, stakes are high, mistakes are amplified and we're hit with sporadic layoffs.

      4.0
      Jan 20, 2026

      Great Company, but still a few things to fix

      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is great! One thing about ST is that they put a lot of care and thought into their product. They’re always looking to innovate. The culture is great too - Remote first and for the most part everyone is friendly.

      Cons

      The relationship between the AE and SDR teams could be better. SDRs have meetings with high level personas DQ’d due to not being part of the short list of personas to go after.

      Viewing 46 - 48 of 837 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.