ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
5.0
Aug 10, 2020

Best place I've ever worked.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest people I've ever worked with, chance to work on really great problems, and the company has a large opportunity ahead of it. Benefits are amazing.

Cons

Prioritizing well is tough for companies that grow as fast and have as much opportunity as ST does.

5.0
Aug 10, 2020

Amazing opportunity and a fun environment to work in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Truly changes the lives of the customers we serve - Very High intelligence in all areas of the org - Fast-paced decision making

Cons

None that I can think of.

2.0
Aug 6, 2020

Don't be fooled!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, perks are decent. A lot of benefits, but not great ones.

Cons

Place is a totally ridiculous. There is absolutely no real business structure in place, and management just makes things up as they go. Jobs have endless titles, no one knows what they're truly doing, people are laid off constantly. They literally lay people off from a position, and then a week later they're hiring for that same spot. They use all the benefits and environment to mask the fact that they don't actually care about their employees or know how to run a business.

Viewing 685 - 687 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.