ServiceTitan reviews

3.4

49% would recommend to a friend

(841 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

841 reviews
2.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

While working from the office, the company gave great benefits like free lunch, snacks, nice facilities.

Cons

When the pandemic struck, the company endlessly communicated that they did not anticipate layoffs, that our jobs were safe, and that our position was strong. However, multiple rounds of lay offs have thus taken place, all the while misleading employees about the safety of their employment in the middle of a pandemic. They let people go on the sales team that were previously told they would not be abruptly let go but would be given improvement plans. They claim to be a family concerned with the well being of their employees but when you constantly say one thing and practice another, it gets very tiring and stressful. It is not a fun work environment in the slightest.

Viewing 691 - 693 of 841 Reviews

Glassdoor has 858 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.