ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
3.0
Apr 1, 2023

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Great perks and bonus opps

Cons

pile on so much work and make zero change when department tells them they are drowning

1.0
Feb 27, 2022

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

process followed as an when they feel like secretly give others promotions as per favorite employee and no internal job posting if they don't feel like posting not willing to add more resources even though several people have quit which should have freed up salaries Overpaying employees to stay but it's not a solution for long term, instead that could be paid to new hires but there is no hiring

3.0
Oct 11, 2023

Decent at home job

Recommend
CEO approval
Business Outlook

Pros

Work from home - Decent pay

Cons

The trainers are unqualified and have no concept of efficiency. Management is tone deaf. Plays favorites and promotes people based solely off "vibes". They've had 2 or 3 mass layoffs of entry level and higher employees when they should be replacing supervisors and management

Viewing 760 - 762 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.