ServiceTitan reviews

3.4

50% would recommend to a friend

(837 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

57% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

837 reviews
5.0
Feb 21, 2017

Never been happier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm not a millennial as many of my coworkers are and I've worked in a lot of environments, from good to downright terrible. With all that experience, I can say wholeheartedly that ServiceTitan is the best place I've ever worked. Here are my top five pro's, though I could go on and on.... + Totally non-political culture that encourages collaboration, critique, and honesty. I haven't met anyone with an ego and everyone just wants what's best for the company, the customers, the campaign, or whatever. + Completely intelligent, engaged and supportive management team. Humble but demanding founders who know the company inside and out, know what it can do for its customers, and want to see genuine passion in every employee. + Customers are like family. I'm not kidding... with literally thousands of customers we treat everyone like they're family. Our customers visit our office and have the run of the place. We white-glove each customer with an account manager who knows everything about them. It's incredible. + Work challenges are invigorating and impactful. No busy work, and very little red tape. I can accomplish almost anything I set my mind to. + Culture of work hard/play hard that's not just lip service to the play hard. The office is super fun, everyone takes time to rejuvenate, the lunches provided are healthy and top quality, the kitchen is stocked and there's an opportunity for everyone to know everyone. + BONUS: We're a growing startup that continues to double and triple every year, all while maintaining the amazing culture I've already described. Who wouldn't want to be part of that?

Cons

In my mind cons implies "reasons to not work here". I cannot think of one. There are, of course, challenges and growing pains associated with any company that's expanding as rapidly as we are, but that's not a con in any way. If you have the entrepreneurial spirit, there is nothing about this place that would give you pause.

4.0
Sep 21, 2016

So much potential.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment. Some people are truly extraordinary.

Cons

We're growing very fast. But could and should be growing even faster. No one is perfect. There are some typical workplace challenges here, but overall very manageable.

5.0
Jul 28, 2016

Mission Driven!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are a talented person who believes can achieve the "EXTRAORDINARY" than ServiceTitan is your place to work at. I have been working for ST less than a year but the it felt like I was part of this amazing company for much longer than that and it's due to the welcoming environment they provide. Most who work in the company are striving to do the best of their abilities to help the company to grow. Company knows this and they are very much open to encourage their own employees to grow inside the company itself, where they provide all the training you need to become successful.

Cons

There are not much to say in this section, since the company is doing all possible to make their employees happy.

Viewing 808 - 810 of 837 Reviews

Glassdoor has 854 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.