Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceTitan

      Is this your company?

      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      1.0
      Aug 14, 2025

      Toxic Company Culture. A Soul Crushing Meat Grinder.

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and remote work.

      Cons

      Condescending micromanagement with no boundaries or respect; you may be called to work off hours and past midnight and will be berated all the while. No supported path to career development, and broken promises of promotion after goals met. Failure to acknowledge or reward accomplishments, even if highly valuable to user experience and company reputation. Frequent changes of management and additional responsibilities piled on without additional time to do them. Bloated systems that are terribly buggy and often take hours to compile and run. Avoid like the plague now that they’ve IPO-ed and the lure of pre-IPO options is gone.

      1.0
      Oct 2, 2024

      Smoke and Mirrors

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the people that I got the chance to meet not only from within the company but also the clients i got to help and support.

      Cons

      SeviceTitan doesn't really know what they're doing. In the short 2 1/2 years that they've bought and owned the company I worked for (FieldRoutes) we have had 2 huge layoffs. Being with the company for 7 years and coming from an era where you're use to seeing the company double and triple in size each year, makes you wondering what is going on in leadership. This was not what was promised when you first introduced yourself to you us.

      2.0
      Jul 2, 2024

      ehhh

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Virtually met some great people. The manager that I had really wanted us to succeed and was available at any time. Base salary was okay at $60k (paid at an hourly rate of $28.84 if I recall correctly) and the benefits were great.

      Cons

      Account list is filled with companies that are either not in business, do not fit ICP, heavily recycled or all of the above. It's sales so I get it, leads are never going to be perfect but I have never ever experienced them being that bad. Most of my cohort were gone by 3-5 months. The fact that the sales managers would say "if you can last here longer than 6 months you can last anywhere" speaks how terrible this place was in regards to opportunities. If you are looking to get into tech/software sales I would advise you not to start here. It will give you a terrible taste and most companies do not operate like this one. SDR's are running the entire discovery calls and are constantly getting their meetings DQ'd for any reason the AE can find. I don't blame them though, I'm sure they have to go through their own set of unrealistic metrics.

      Viewing 145 - 147 of 842 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.