ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
5.0
Aug 27, 2018

I look forward to Mondays

Recommend
CEO approval
Business Outlook

Pros

I was referred here by a close friend. It was hard to believe people could enjoy their work this much, and be this happy. I've been here for a little over year, and it has exceeded even my high expectations. The work is very challenging. ServiceTitan is the most successful and fastest growing enterprise software company in Southern California I know of and is full of really smart people, so the bar for performance is very high. and THe company focuses on stretch goals, which can add to the pressure. But as we're seeing this year, this mentality encourages peopel to perform at a very high level. I work hard because my team motivates me, and because it's very gratifying to see my work make such an impact in my customer's life.

Cons

Hard to complain when it's the best job I've ever had

2.0
May 13, 2018

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, PTO, free lunch, snacks, and drinks.

Cons

Managers don't know how to manage Since managers have favorites, your hard work definitely goes unnoticed

5.0
May 11, 2018
Recommend
CEO approval
Business Outlook

Pros

All the tools to do your job are provided. The orientation was extremely helpful. They're big on personal & career development. The benefits for employees are fully paid. And as if that wasn't enough, they provide free lunch!

Cons

Be prepared to be on-call 24/7/365. Being a ServiceTitan means doing what it takes to get the job done asap. If you're not accustomed to long working hours like 50-60 hrs/wk, then I suggest looking for a job elsewhere.

Viewing 163 - 165 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.