ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
5.0
Apr 9, 2017

Making a difference!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was nervous about leaving my successful track in a traditional career to join a startup. Knowing what I know now, it would have been the biggest regret of my life if I didn't make the leap. Pros: Authentic story and culture and great core values Genuine, bright, caring employees (can't stress this enough) Fantastic product (customers love it) Ability to affect the direction of the product and company Managers lead by example and really care (especially all managers in my department, and I can't stress how amazing my VP is) Smart and thoughtful founders (I interact more with the President, very intelligent and a product visionary, and CEO is inspirational, brilliant, and a person I bet on) Top grade investors Super high growth rate and success Making a big difference for every customer Hard work but very rewarding Very transparent about what's going on and all metrics

Cons

Comp or benefits weren't the important consideration when I joined and stil aren't, but could use some improvement down the road.

5.0
Mar 9, 2017

Great people, awesome opportunities, an inspiring mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people, down to earth, authentic and fun! - Supportive culture - Challenging problems to solve - Super stable -> unlimited potential!

Cons

none that I can think of - We're hiring!

5.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

- Relaxed environment - Collaboration between teammates and various departments - Welcomed opinions + interdepartmental opportunities - Regular employee satisfaction surveys sent out to gauge happiness - Free lunch daily - You'll make great friends and have managers who have your back - Regular opportunities for growth: Promotions, Raises, Interdepartmental moves

Cons

- Stressful workload, but manageable - Growing pains as a startup (creating and implementing sustainable processes)

Viewing 166 - 168 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.