ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
3.0
Nov 30, 2023

Room for improvement

Recommend
CEO approval
Business Outlook

Pros

Amazing colleagues, a very agile workforce overall, and a willingness to do well.

Cons

Lacking in leadership skills, strategic direction, consistency, and transparency.

3.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- compensation - PTO - benefits

Cons

- its growing increasingly difficult to qualify prospects over time due to the ICP (ideal customer profile) growing in complexity - upper management is consistently changing what is and isn't allowed in talk tracks as well as the make up of the ICP

Viewing 244 - 246 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.