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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      842 reviews
      2.0
      Oct 11, 2022

      The good and the not so great

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to go out with coworkers for drinks and dinner

      Cons

      Director having a very close relationship with their direct report is awkward and optics aren't the best for the team/company.

      2.0
      Sep 2, 2022

      Job description has false pretense

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, wfh lifestyle, free lunch at office, younger professionals and managers, equiptment for home office, overtime pay, friendly and casual work culture.

      Cons

      50+dials, constant changes to scripts, role expectations, goal post constantly gets moved, tons of unnecessary zoom meetings, lots of cheerleading and superficial fluff, lots of brown nosers, loads of keyboard warriors. LOTS OF TURNOVER IN THIS POSITION. Bad leads get recycled and reworked amongst the SDR's. You will be expected to work with businesses outside of your own timezone so expect early morning starts around 4:30 or 5am

      3.0
      Jul 14, 2021

      Worthwhile but with issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Interesting software doing interesting things - Great pay and benefits - Plenty to learn and grow skills-wise (but expect to have to learn on your own, time during work goes against goals) - Covid and remote work handled very well Overall great place to work for a period of time, but don't expect to be satisfied long term

      Cons

      - Unreasonable standards and unequal treatment of employees - Some managers and above are amazing and others are terrible, so it's a gamble - Support is a soulless call center

      Viewing 247 - 249 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.