ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent flexibility, and smart individual contributors

Cons

Middle management was either good ICs but inexperienced as managers, or manager experienced but too out of touch with team's needs.

2.0
Apr 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Company trajectory General onboarding is very thorough Competitive salary

Cons

Poor management - managers do not know how to coach and lead; providing clear documentation Vague job descriptions - from recruitment to first day on the job is a vast difference of what the role actually is Company first mindset - company principles indicate that 'you' come last as it pertains to the company and customers

1.0
Apr 4, 2024

Horrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits like insurance and salary

Cons

Absolutely horrible management, ridiculous evaluation systems and no job security

Viewing 283 - 285 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.