Is Servpro Industries a good company to work for?

Servpro Industries has an overall rating of 3.1 out of 5, based on over 1,535 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 40% of employees would recommend working at Servpro Industries to a friend and 41% have a positive outlook for the business. The best reviews about Servpro Industries have been left by employees working as Operations Manager , Sales and General Manager .

Does Servpro Industries pay their employees well?

According to anonymously submitted Glassdoor reviews, Servpro Industries employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Servpro Industries. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Servpro Industries?

40% of Servpro Industries employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Servpro Industries 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Servpro Industries?

Project Manager (99) , Crew Chief (77) , Technician (71) , Administrative Assistant (43) , Production Manager (40) , Job File Coordinator (29) , Office Manager (26) , Production Technician (22) , Sales and Marketing Representative (21) , Restoration Technician (19) , Sales Representative (19) , Marketing Representative (17) , Estimator (16) , Operations Manager (15) , General Manager (14)

What are the pros of working at Servpro Industries according to real employee reviews?

"The people there are great minus a couple here and there but that is normal." ((in 112 reviews)); "good pay and quality employees." ((in 79 reviews)); "Most coworkers are great." ((in 28 reviews)); "Great culture and work/life balance." ((in 22 reviews)); "Will make good money if you just be quiet and do your work." ((in 16 reviews))

What are the cons of working at Servpro Industries according to real employee reviews?

"Long hours and weekends and sometimes stressful" ((in 64 reviews)); "Some of the downsides would be that there are no benefits provided through several franchises." ((in 55 reviews)); "I had no training what so ever and had to figure out my role was ." ((in 38 reviews)); "There is clear favoritism, and double standards." ((in 16 reviews)); "High turnover due to long hours" ((in 15 reviews))

What are employees saying about Servpro Industries layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Servpro Industries layoffs and their outlook for job security at Servpro Industries in 2026.

What are the top reviewed Servpro Industries locations?

Gallatin , Houston , Dallas , Atlanta , Nashville , New York , Chicago , Raleigh , Portland , Montgomery , San Antonio , Denver , Charlotte , Sacramento , Birmingham , Midlothian , Columbus , San Diego , Orlando , Tuscaloosa , Austin , New Albany , Los Angeles , Shreveport , Seattle , Hunt Valley , Tampa , Boston , Huntsville , Richmond

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Servpro Industries

Servpro Industries reviews

3.1

40% would recommend to a friend

(1,485 total reviews)

John Sooker

40% approve of CEO

41% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Work/Life balance

2.6

Senior management

Servpro Industries has an employee rating of 3.1 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Servpro Industries employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 11, 2026

Solid company with good pay, but remote work limited

Legal

Recommend

CEO approval

Business Outlook

Pros

good pay and quality employees. solid company with leadership position in its category.

Cons

remote work only for top execs but it is a no even for sr management. recent employee exodus and talent drain is concerning.

2.0

Apr 13, 2026

Overtime available but overwhelming workload and poor support

Restoration supervisor

Recommend

CEO approval

Business Outlook

Pros

A lot of available overtime. Bio, trauma, and bonus pays available at my location.

Cons

Each location is independently owned so could vary, but my experience was overworked for the money you were receiving. On call can be excessive and I have worked up to 75 hours in a week. They seem to hire anyone but no one at the same time and the techs I worked with were horrible and they did nothing about it. They expected me to finish projects In very tight timelines with horrible help and push the workload onto the employees when understaffed. After I became a supervisor my workload had a major increase and my pay a minor increase and I was only making a couple bucks more an hour than the techs I was working with even though your expected about double the work.

5.0

Apr 6, 2026

Great people who treat you fairly

Sales territory manager

Recommend

CEO approval

Business Outlook

Pros

I worked here for 3 years. In that time the owners treated me excellently. They were supportive and did what they could to make sure you succeed. It’s a family owned business and individually the owners and their son are some of the most knowledgeable people in restoration that I have ever met.

Cons

Pay is kind of low for the position. / You must identify your own deals which is hard to do for many reasons. It’s a multimillion-dollar business without the processes in place to make that business running smoothly. Its still very much a family business despite the success,

Viewing 19 - 21 of 1,485 Reviews

Jobs at Servpro Industries

Full-Service Project Director

Pack Out Project Coordinator

Mitigation Technician

Territory Sales Representative

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Servpro Industries

Servpro Industries reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Solid company with good pay, but remote work limited

Overtime available but overwhelming workload and poor support

Great people who treat you fairly

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Servpro Industries reviews FAQs

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