great experience and support if you make the effort to access/take advantage of it
Pros
Many of the other reviewers have complained about the pay; however, compared to other mental health agencies that I have worked for in the Philadelphia area, the current rates are actually pretty competitive. In addition, Mentor is the only agency I have found that hires direct service staff as "employees". Most other agencies are only willing to hire part time or independent contractors at this time, which makes workers ineligible for benefits, PTO, travel reimbursement, paid training etc. Lastly, although every company has its bad apples, Mentor does still have a lot of hard-working people who really do want to help and support one another, and who really have the best interest of the clients in mind.
Cons
As with any mental health agency, jobs in this field are closely monitored and regulated by the state, insurance companies, and other funding sources, which means there is often a lot of red tape. Some staff are expected to wear many hats at once, which means if there is not an even distribution of responsibility it can lead to burnout or supervisors who are inaccessible to lower-level staff.