Does Shaw's pay their employees well?

According to anonymously submitted Glassdoor reviews, Shaw's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Shaw's. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Shaw's?

47% of Shaw's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shaw's 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shaw's?

Cashier (140) , Grocery Clerk (64) , Customer Service Representative (63) , Deli Clerk (61) , Produce Clerk (45) , Sales Associate/Cashier (34) , Front End Cashier (26) , Customer Service Representative (CSR) (25) , Associate (13) , Bakery Clerk (12) , Sales Associate (11) , Checkout Cashier (9) , Grocery Stocker (9) , Bookkeeper (8) , Evening Manager (8)

What are the pros of working at Shaw's according to real employee reviews?

"flexible hours and easy to take days off" ((in 88 reviews)); "Great people to work with" ((in 76 reviews)); "Coworkers are friendly." ((in 51 reviews)); "However mostly union so the benefits are good if you do stick around" ((in 40 reviews)); "flexible schedule and upbeat coworkers" ((in 31 reviews))

What are the cons of working at Shaw's according to real employee reviews?

"Low pay and no raises after 3 years" ((in 100 reviews)); "Management was poor and didn't seem to care about their employees" ((in 87 reviews)); "Incompetent Managers" ((in 39 reviews)); "Awful upper management, absurd and inefficient initiatives from corporate" ((in 23 reviews)); "Starting pay is minimum wage for most workers and can be difficult to get a reasonable raise (yearly raise is only $0.25 an hour)." ((in 14 reviews))

What are employees saying about Shaw's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shaw's layoffs and their outlook for job security at Shaw's in 2026.

What are the top reviewed Shaw's locations?

Boston , Worcester , Nashua , Methuen , Ashland , Concord , Colchester , Londonderry , Franklin , Wakefield , Wareham , North Attleboro , Plaistow , Merrimack , Groton , Peabody , Plymouth , Bangor , Brunswick , Wells , Burlington , Derry , Milford , Peterborough , Braintree , Brockton , Stow , Waltham , Mansfield , Lewiston

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Shaw's

Part of Albertsons Companies

Shaw's reviews

3.3

47% would recommend to a friend

(1,166 total reviews)

Susan Morris

42% approve of CEO

30% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.6

Senior management

Shaw's has an employee rating of 3.3 out of 5 stars, based on 1,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shaw's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 14, 2016

Good first job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a great job while in high school. I would recommend for people newly entering the workforce. Great environment to work in.

Cons

Pay was minimum wage, but what can you expect? It's a grocery store... Also, you have to deal with complaining customers who look down on you.

2.0

Jan 9, 2016

Poor working conditions. Decent first job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overall a good starting job. Good for getting experience in retail. Flexible with scheduling for the most part. Good part and full time opportunities throughout the store. Plenty of opportunity for growth if desired.

Cons

Management is a mess and the company itself is struggling due to competition. Prices aren't the greatest and the store suffers from that. Customers have a very negative attitude towards the store and management doesn't know how to maintain work morale. Low work morale create employees who don't care about the company and would prefer to "call out" rather than come to work. Considering the fact that the store is constantly understaffed doesn't help. It puts extra stress on the hard working employees. The higher ups have no idea how to manage the checkout. Their experience in customer service and management is questionable. Shaw's is no longer the amazing grocery store it used to be.

3.0

Dec 13, 2015

Easy but boring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are very friendly and work with you if you need time off. Flexible hours and room for advancement or position change.

Cons

Same thing every day, average pay even for hard work. They do not go out of their way for employees since there is a higher turn over rate for jobs like cashier.

Viewing 934 - 936 of 1,166 Reviews

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Good first job

Poor working conditions. Decent first job.

Easy but boring

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