Does Shaw's pay their employees well?

According to anonymously submitted Glassdoor reviews, Shaw's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Shaw's. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Shaw's?

44% of Shaw's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shaw's 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shaw's?

Cashier (140) , Grocery Clerk (64) , Customer Service Representative (63) , Deli Clerk (61) , Produce Clerk (45) , Sales Associate/Cashier (34) , Front End Cashier (26) , Customer Service Representative (CSR) (25) , Associate (13) , Bakery Clerk (12) , Sales Associate (11) , Checkout Cashier (9) , Grocery Stocker (9) , Bookkeeper (8) , Evening Manager (8)

What are the pros of working at Shaw's according to real employee reviews?

"flexible hours and easy to take days off" ((in 92 reviews)); "Great people to work with" ((in 77 reviews)); "Good coworkers to work with" ((in 51 reviews)); "However mostly union so the benefits are good if you do stick around" ((in 37 reviews)); "(Semi) flexible scheduling" ((in 35 reviews))

What are the cons of working at Shaw's according to real employee reviews?

"The pay is low and your experience might vary depending on your manager." ((in 109 reviews)); "Management was poor and didn't seem to care about their employees" ((in 84 reviews)); "Incompetent managers" ((in 39 reviews)); "Awful upper management, absurd and inefficient initiatives from corporate" ((in 22 reviews)); "No training AT ALL" ((in 13 reviews))

What are employees saying about Shaw's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shaw's layoffs and their outlook for job security at Shaw's in 2026.

What are the top reviewed Shaw's locations?

Boston , Worcester , Nashua , Methuen , Ashland , Concord , Colchester , Londonderry , Franklin , Wakefield , Wareham , North Attleboro , Plaistow , Merrimack , Groton , Peabody , Plymouth , Bangor , Brunswick , Wells , Burlington , Derry , Milford , Peterborough , Braintree , Brockton , Stow , Waltham , Mansfield , Lewiston

Shaw's reviews

3.3

44% would recommend to a friend

(1,166 total reviews)

Susan Morris

42% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,166 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Shaw's has an employee rating of 3.3 out of 5 stars, based on 1,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shaw's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Aug 9, 2015

Customer Service Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consistent hours, friendly associates and customers, always moving and almost always busy. I work nights and help close the store, it's usually gets pretty slow which is nice, allowing me to finish any closing tasks for the night.

Cons

A lot of management turn over. Front end has a tendency of either over staffing too much or under staffing. Store manager is kind enough but is always requiring the impossible. We have to hand out surveys like crazy, doesnt matter how many a customer has submitted, which gets tedious. Pay doesn't really increase with experience.

4.0

Aug 7, 2015

Decent for a highschool, or post-retirement job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling. Helpful employees and management. Opportunity to promote to other departments.

Cons

Certain shifts are understaffed, resulting in a very stressful work environment. Some shift leaders are under-trained and struggle to deal with unexpected issues.

4.0

Aug 7, 2015

Super easy laid back environment

Produce clerk

Recommend

CEO approval

Business Outlook

Pros

Laid back, Rick is a really nice manager. Opportunities to advance in the company.

Cons

Wet cold conditions in the back room where I am. Never enough hours. Almost never get the days I ask for off.

Viewing 973 - 975 of 1,166 Reviews

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Jobs at Shaw's

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Shaw's reviews

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Customer Service Rep

Decent for a highschool, or post-retirement job.

Super easy laid back environment

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