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Sheetz

Engaged Employer

Sheetz Customer Service Representative CSR reviews

4.9

100% would recommend to a friend

(6 total reviews)
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Travis Sheetz

95% approve of CEO

100% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Senior management

4.9

Compensation and benefits

4.9

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

Ratings by demographic groups

Reviews by job title

6 reviews
3.0
Jun 13, 2026

Great pay and support, but weekend work is tough for parents

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Paid well, supportive management, training was thorough

Cons

They required you work at least one weekend a month, which is a ridiculous ask for people who have kids and are already paying for daycare to then pay for a babysitter at least one extra day a month. Parents should be exempt from this requirement.

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Sheetz Response
4w
Thanks for your feedback. We welcome all suggestions and ideas to continually improve every employee’s experience! If you’d like to discuss this further, please feel free to reach out to our Employee Relations team at 1-800-280-4357.
5.0
Oct 11, 2024

A great place to work

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Good pay Set Schedule Fairly simple tasks Good discount and bonus program

Cons

Very busy, high turnover, many people avoid work leaving a higher percentage of responsibility for others.

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Sheetz Response
1y
Thanks for your feedback, and being part of our Sheetz fam! If you’d like to discuss these concerns further, please feel free to reach out to our Employee Relations team at 1-800-280-4357 or emprel@sheetz.com.
3.0
Sep 24, 2024

Nice

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Good beginners job for those entering the workforce

Cons

Con con con con con

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Sheetz Response
1y
Thanks for helping us making Sheetz happen! We appreciate the time and hustle you gave to Sheetz. Thanks for the review!
Viewing 1 - 3 of 6 Reviews
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Glassdoor has 2,877 Sheetz reviews submitted anonymously by Sheetz employees. Read employee reviews and ratings on Glassdoor to decide if Sheetz is right for you.