Is Shell a good company to work for as a IT Senior Process Analyst?

IT Senior Process Analyst professionals working at Shell have rated their employer with 3.7 out of 5 stars in 171 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 3.9 out of 5 stars. Search open IT Senior Process Analyst Jobs at Shell now and start preparing for your job interview by browsing frequently asked IT Senior Process Analyst interview questions at Shell .

Does Shell pay IT Senior Process Analyst employees well?

IT Senior Process Analyst professionals rate their compensation and benefits at Shell with 3.7 out of 5 stars based on 171 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about IT Senior Process Analyst salaries at Shell.

How happy are IT Senior Process Analyst professionals working at Shell?

91% of IT Senior Process Analyst employees at Shell would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. IT Senior Process Analyst professionals have also rated Shell with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Very flexible and good work life balance" ((in 1489 reviews)); "very ethic and good benefits" ((in 1018 reviews)); "The pay is good and once you learn how to navigate the system there is room to move." ((in 773 reviews)); "Good culture but very dependent on location/team" ((in 698 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 671 reviews))

What are the cons of working at Shell according to real employee reviews?

"1. Poor management emphasizes in results solely from data analysis rather than quality or focusing in listening to subordinates" ((in 344 reviews)); "Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 228 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 159 reviews)); "Long hours and lots of things going on at once" ((in 135 reviews)); "Career Progression is slow and may lag behind peers in the industry" ((in 131 reviews))

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Shell IT Senior Process Analyst reviews

3.7

91% would recommend to a friend

(171 total reviews)

Wael Sawan

57% approve of CEO

68% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Senior IT Process Analyst employees have rated Shell with 3.7 out of 5 stars, based on 171 company reviews on Glassdoor. This indicates that most Senior IT Process Analyst professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Senior IT Process Analyst professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

4.0

Feb 6, 2026

One of the best workplace environments

Process engineer

Recommend

CEO approval

Business Outlook

Pros

(1) People-centricity and leadership transparency (2) Conducive and ergonomic workspaces (3) Great benefits (particularly HMO and allowances) (4) Flexible RTO requirements (5) Highly inclusive and collaborative people (6) 'Safety as priority' is a company-wide culture that is heavily practiced (7) Work is indeed balanced with life

Cons

(1) Salary can be more competitive given the niche skills and business (2) Lack of career opportunities for growth, especially with the ongoing downsizing and reorganizations

4.0

Jan 20, 2026

Good benefits,, nice colleagues

Process technician

Recommend

CEO approval

Business Outlook

Pros

Benefits are reasonable and expected from an MNC

Cons

Shift work can be tiring

2.0

Nov 28, 2025

Highlights

Process technician

Recommend

CEO approval

Business Outlook

Pros

- Salary Competative - Benefits good

Cons

- depending on global decision - after covid market and business very volatile

Viewing 1 - 3 of 171 Reviews

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Shell IT Senior Process Analyst reviews

Ratings by category

Ratings by demographic groups

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One of the best workplace environments

Good benefits,, nice colleagues

Highlights

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