Is Shell a good company to work for as a IT Senior Process Analyst?

IT Senior Process Analyst professionals working at Shell have rated their employer with 3.7 out of 5 stars in 171 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 3.9 out of 5 stars. Search open IT Senior Process Analyst Jobs at Shell now and start preparing for your job interview by browsing frequently asked IT Senior Process Analyst interview questions at Shell .

Does Shell pay IT Senior Process Analyst employees well?

IT Senior Process Analyst professionals rate their compensation and benefits at Shell with 3.7 out of 5 stars based on 171 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about IT Senior Process Analyst salaries at Shell.

How happy are IT Senior Process Analyst professionals working at Shell?

91% of IT Senior Process Analyst employees at Shell would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. IT Senior Process Analyst professionals have also rated Shell with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Very flexible and good work life balance" ((in 1466 reviews)); "very ethic and good benefits" ((in 1013 reviews)); "Good pay and beneifts and I would have stayed longer if they were not moving the positions to India." ((in 762 reviews)); "Good culture but very dependent on location/team" ((in 699 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 685 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 235 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 163 reviews)); "Long hours and lots of things going on at once" ((in 136 reviews)); "poor leadership and direction" ((in 94 reviews)); "lots office politics is there" ((in 76 reviews))

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Shell

Shell IT Senior Process Analyst reviews

3.7

91% would recommend to a friend

(171 total reviews)

Wael Sawan

57% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (171 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior IT Process Analyst employees have rated Shell with 3.7 out of 5 stars, based on 171 company reviews on Glassdoor. This indicates that most Senior IT Process Analyst professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Senior IT Process Analyst professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

171 reviews

4.0

Sep 25, 2025

Work life balance

Process engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great with 9/80s

Cons

Sold to another company in January 2022

4.0

Aug 5, 2025

Working at shell

Process technician

Recommend

CEO approval

Business Outlook

Pros

Good people and very smart at what they do

Cons

Too big of a place,distance out of the way

5.0

Apr 16, 2025

Positive Culture Great Benefits

Process engineer

Recommend

CEO approval

Business Outlook

Pros

Salary, culture, opportunities both globally and locally

Cons

As with many global corporations it can be bogged down in its ways of working and processes making change challenging.

Viewing 4 - 6 of 171 Reviews

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Shell IT Senior Process Analyst reviews

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