Shelter Insurance reviews

4.0

73% would recommend to a friend

(462 total reviews)
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Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

462 reviews
3.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- employees have a choice in working remote (only offered if you worked as an intern first), in-person or in hybrid - 5k Friday: 1 hour on the first Friday of each month where employees are encouraged to take a walk and enjoy nature. - team buildings have really made me feel included on my team - opportunities to try new technology within our applications is generally supported - amazing profit sharing - team leads offer great support for learning and growing within the team - opportunities for moving to a position that better suits you - agile framework allows teams to address work in a way that is most efficient for them - lots of work to choose from so you don't get bored easily - yearly raises and opportunities to advance - limiting and resolving tech debt keeps incidents low - quarterly 1-on-1s with your manager to address concerns and goals

Cons

- huge push for back-in-office operations leave those who've moved away during remote operations isolated - 5k Friday used to be every Friday; employee appreciation is decreasing - very little interaction between teams - provided trainings don't always align with work - climate change is starting to negatively impact profits so there is little to no profit to share - management offers very little support to employees - management often doesn't listen to teams' opinions on action items' timelines or likelihood of success - many employees are overworked after moving within the company - management is obsessed with going "FAST" which results in more tech debt and bugs later - information silos develop since teams maintain 10-30 applications - starting wage is approximately 15% below average in the area - midnight testing - managers don't communicate with their employees more than a once every few months unless something urgent comes up

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Shelter Insurance Response
2y
We read all of our reviews and take the comments seriously. We expect a lot from our employees but also acknowledge and value the work they do. We appreciate that you point out so many positives and also appreciate the advice. Thank you for your commitment to the company.
2.0
Feb 9, 2024

Nightmare on Broadway

Recommend
CEO approval
Business Outlook

Pros

Coworkers and time off system.

Cons

The amount of time off you can build but you will not feel free using it. Pay is not competitive or comparable to the industry. Time off will only put you in a bad spot due to no additional help when you’re off work. Nepotism at its finest. Four CEO’s in six years! Management above the supervisor level is never held accountable. Staffing issues to the max for the entire claims department, with the exception of management. In the last 3 years management and director positions have exploded, but you do not see additional supervisors, adjusters, customer service representatives, subrogation clerks, or any lower level positions added. The turnover in the claims department in the last three years has been ridiculous. New employees only have a self funded retirement plan and will only have contributions from Shelter if a profit is made. The claims training department is the biggest concern for new adjusters and supervisors. The trainers obviously have little to no experience in claims and this is reflected by the new hires that come back from training.

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Shelter Insurance Response
2y
We read all of our reviews and take the comments, suggestions and advice seriously. We consider our claims personnel professionals and place a great deal of responsibility on them. The training opportunities we provide through our training department with skilled specialists are a way to provide development opportunities that allow our employees to have the skill set they need to be successful in their role. We are sorry to hear that you had a bad experience and appreciate your feedback.
Viewing 151 - 153 of 462 Reviews

Glassdoor has 521 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.