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      Shelter Insurance

      Engaged Employer

      Shelter Insurance reviews

      4.0

      73% would recommend to a friend

      (461 total reviews)
      avatar

      Rockne Corbin

      70% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      461 reviews
      5.0
      Jan 15, 2026

      Dream office job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good humans. Flexible, understanding, great customers, boss and manager are so great. Sometimes boss brings breakfast

      Cons

      No health insurance or dental

      avatar
      Shelter Insurance Response
      5mo
      Thank you for sharing your experience and for recommending Shelter. We’re glad to hear you had supportive leadership and positive relationships with your team and customers. Shelter is proud to offer health, dental, and other insurance benefits to eligible employees, and we encourage anyone with questions about coverage to contact a member of our Benefits and Payroll team for additional information. We appreciate your feedback and wish you continued success.
      2.0
      Jan 14, 2026

      Beware

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the surface it appears to be a great company, but scratch below the surface and you will find chaos. If you are a supervisor or manager or executive, then you are treated like royalty. Anything else and it is put up and shut up. Always be happy. No bad days. Kiss up and be phony. Great benefits, if you can keep them. They no longer allow remote work unless you live in an area that sold their building or if you are an adjuster or whatever. Their rules and ways to keep your job are a joke because they do not apply equally across the board.

      Cons

      They do not not hire older people or those of color very often... Just enough to try to make it seem like they are not biased. Rest assured though, this is a white, male oriented company. The women move up, but must fight 10 times harder than the men. They are currently trying to get rid of the old people by forcing them into retirement or finding ways to fire them before they get their pensions. New hires don't get pensions.

      avatar
      Shelter Insurance Response
      5mo
      Thank you for taking the time to share your perspective and for your years of service with Shelter. We value all employee feedback, as it helps us reflect and improve. Shelter is committed to fostering a respectful, inclusive workplace where employees at every level are supported and treated fairly. If you have concerns or would like to discuss your experience further, we encourage you to contact our People Resources department.
      5.0
      Jan 8, 2026

      Great place to work!!

      Senior claims training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Shelter are world-class! I have had the opportunity to work with a lot of different people across different departments and they are all fantastic! We have a great culture here, and I love the direction our company is headed. The benefits have always been extremely competitive, and our company has taken great strides to make employee salaries competitive with the market.

      Cons

      If I had to point to one con, it would have to be that in the past our company has seemed to lag technology wise. However, company leadership has made this a priority and made significant investments toward improvement. Now I am very excited about the direction our company is headed from a tech standpoint.

      avatar
      Shelter Insurance Response
      5mo
      Thank you for taking the time to share your experience and for your more than 10 years of service with Shelter! We truly appreciate your kind words about our people, culture, and the direction of the company. We agree that listening to employees and remaining fiscally responsible are key to our long-term success. Thank you for being an important part of Shelter’s journey.
      Viewing 16 - 18 of 461 Reviews
      Related searches: Shelter Insurance jobs | Shelter Insurance salaries | Shelter Insurance benefits | Shelter Insurance interviews
      ReviewsShelter Insurance reviews

      Glassdoor has 520 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.