Shelter Insurance reviews

4.0

73% would recommend to a friend

(461 total reviews)
avatar

Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

461 reviews
5.0
Jan 7, 2026

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Community culture Employee friendly HR

Cons

Can't say much on this

avatar
Shelter Insurance Response
5mo
Thank you for sharing your feedback and your commitment to Shelter. We truly appreciate it!
1.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers and DIRECT Leaders/managers are caring, patient, and genuinely good people. Healthcare is good They do pay you on time

Cons

Pay is low compared to other industries. RTO mandate was made AFTER leadership said they would not do so. Leadership promised a lot of things for RTO and those haven't been fulfilled (cafeteria hours still end at 1p even though everyone is forced to be here till 4:30p, elevators are broken constantly, phone booths are NOT sound proof). Very few holidays. Low rate of vacation time and you STILL have to accrue it, refuse to put pto in a bucket-style. Technology is broken and won't be fixed for at least 2 or 3 years. Overworking lower level underwriting employees so they don't have to increase staffing. Personal lines favorited over commercial, and any dept. that makes the company a lot of money is preferred by leadership. If your dept. doesn't make the company a lot of money, upper leaders will let you suffer bad technology and no support. Leadership constantly talking about 'collab' in office, esp as excuse for RTO, but most employees are looking at a screen 8hrs a day and don't want to/don't need to/can't collab because we are overwhelmed with manual processes. Leadership is old and out of touch, company is old and out of touch. This is a culturally conservative company and nobody on the board or any of the executives actually care about their employees. Half the board has never even worked 1 day in insurance. If the job market wasn't so poor, I'm sure a lot of people wouldn't tolerate these old school/out of date views from people who make triple their salary for doing barely any work and likely don't have as much problems with RTO because they can afford to pay all their problems away. Can't really advance in underwriting because once someone gets to the underwriter role, they keep it until they retire, so every open position is horribly competitive. You WILL be asked to do a lot of tasks outside of your normal job duties, including being on committees to write manuals and to spend weeks training new employees (and yes, you will still be expected to do your own job at the same rate you were before). Easier to make current employees work 3x as hard for the same pay, than hire others to assist, I guess.

avatar
Shelter Insurance Response
5mo
We truly appreciate you taking the time to share your feedback and for your openness. We're dedicated to fostering a positive employee experience and value all input that helps us grow. If you'd like to talk more about your concerns, please feel free to connect directly with People Resources.
4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment with lots of appreciation events and employee benefits Lots of coaching and training throughout the job and as you progress opportunity to work from home after a certain amount of time Lots of room for growth and opportunities for advancement

Cons

If your someone looking for a set 9-5 or earlier this may not be the job for you. Shifts are done on a quarterly basis and based on your metrics in certain areas. Almost guaranteed to get a later shift such as 10;30 to 7 for your first shift bid.

avatar
Shelter Insurance Response
6mo
We’re thrilled to hear you’ve had a positive experience with the team environment, development opportunities, and benefits. We appreciate your transparency about scheduling and your continued dedication to serving our customers. Thanks for all you do.
Viewing 19 - 21 of 461 Reviews

Glassdoor has 520 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.