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      Shelter Insurance

      Engaged Employer

      Shelter Insurance reviews

      4.0

      73% would recommend to a friend

      (462 total reviews)
      avatar

      Rockne Corbin

      70% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      462 reviews
      4.0
      Dec 30, 2025

      Great Environment, be prepared for possible late schedules

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment with lots of appreciation events and employee benefits Lots of coaching and training throughout the job and as you progress opportunity to work from home after a certain amount of time Lots of room for growth and opportunities for advancement

      Cons

      If your someone looking for a set 9-5 or earlier this may not be the job for you. Shifts are done on a quarterly basis and based on your metrics in certain areas. Almost guaranteed to get a later shift such as 10;30 to 7 for your first shift bid.

      avatar
      Shelter Insurance Response
      6mo
      We’re thrilled to hear you’ve had a positive experience with the team environment, development opportunities, and benefits. We appreciate your transparency about scheduling and your continued dedication to serving our customers. Thanks for all you do.
      5.0
      Dec 24, 2025

      Great Work Environment

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice coworkers and supervisors. A friendly atmosphere where people are willing and even excited to help you when you have questions.

      Cons

      Some late night shifts and Saturday shifts.

      avatar
      Shelter Insurance Response
      6mo
      Thank you for sharing your experience. We’re glad to hear you’ve found the team environment supportive and welcoming—it’s something we truly value. Thank you for your contributions and feedback.
      3.0
      Dec 21, 2025

      Not what it once was.

      Casualty claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, it’s getting hard to find pros with this company. They seem to be charging forward in some areas, yet having their boots stuck in the mud in others. Yearly raises have been consistent, but still falling under industry standard. You finally will start seeing your vacation time build up if you can make it to about year 10.

      Cons

      Removing hybrid work effective 2026, saying we were never intended to be a company who did this. Yet, we’ve continued to win JD Power Awards and grow policies, all while working hybrid. Forcing certain departments into offices full time while others who do the same thing get to work full time remote, regardless of the “30 mile rule”. Zero consistency and when you ask for explanations, you get surface answers. It’s extremely frustrating and confusing. Why are you picking on certain people and departments? It’s very odd.

      Viewing 22 - 24 of 462 Reviews
      Related searches: Shelter Insurance jobs | Shelter Insurance salaries | Shelter Insurance benefits | Shelter Insurance interviews
      ReviewsShelter Insurance reviews

      Glassdoor has 521 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.