Sheppard Pratt reviews

3.1

40% would recommend to a friend

(661 total reviews)

Harsh K. Trivedi, M.D., M.B.A.

42% approve of CEO

49% positive business outlook

Sheppard Pratt has an employee rating of 3.1 out of 5 stars, based on 661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheppard Pratt employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

661 reviews
5.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a fantastic organization that provides care for some of the most disenfranchised, vulnerable populations in the United States. Great work culture with a lot of fulfillment.

Cons

Very large and scattered organization, so it depends on which unit/location you work from, as it varies greatly.

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Sheppard Pratt Response
11mo
Thank you for your thoughtful review. We're so glad you find the work fulfilling and appreciate the impact we make together. We know experiences can vary across locations, and we're committed to building a positive, consistent culture throughout the organization.
5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity for advancement - Great benefits at reasonable cost, especially individual rates for health insurance! - Work culture that truly appreciates and rewards exceptional work - Generous paid leave that rolls over at the end of the year

Cons

- Working in direct care can be very draining. The organization is very supportive of its staff, but risk of burnout remains high. - Family health benefits can get quite pricey and tend to increase in cost year after year - As with any non-profit, the budget is always tight.

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Sheppard Pratt Response
12mo
Thank you for your thoughtful review and for your long-standing commitment to Sheppard Pratt. We're so glad to hear that you've experience growth opportunities, strong benefits, and a positive work culture. You've also highlighted important realities of our work, including the challenges faced by our direct care teams. Burnout is a concern we take seriously, and we're continuing to look for ways to better support frontline staff through staffing, wellness resources, and retention-focused efforts. Your feedback is deeply appreciated, and your advocacy for our mission and your colleagues makes a lasting impact.
2.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great patients and families good medical benefits decent pay for the area

Cons

Poor support from management. Unit operated with no manager on the unit for over a year and then had someone in position for less than 2 months before she quit. Then went 5 more months with no on unit manager. Chronically understaffed. Even with a full time manager we were often told "that's just how it is" "I don't make these rules I just enforce them" Manager would not address issues with direct team members even if it was only 1-2 people making the same error, she would address the team as a whole which was terrible for morale for the rest of the teams who were giving this job their all. Overall felt extremely unsupported, the census of patients kept increasing so mistakes were being made and I felt it was unethical. The hospital appeared more concern with making sure they were making money as opposed to ensuring they provided the best care to patients and their families.

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Sheppard Pratt Response
12mo
Thank you for sharing your experience and for the care you provided to our patients and families. We're glad you found the work meaningful and appreciated the benefits and compensation. We know leadership changes and staffing challenges can be difficult, and we're actively working to strengthen support and communication across our hospital units. As a nonprofit, we're committed to delivering high-quality care while also making sure we remain sustainable, and we're taking steps to better balance both.
Viewing 43 - 45 of 661 Reviews

Glassdoor has 684 Sheppard Pratt reviews submitted anonymously by Sheppard Pratt employees. Read employee reviews and ratings on Glassdoor to decide if Sheppard Pratt is right for you.