Sheppard Pratt reviews

3.1

40% would recommend to a friend

(662 total reviews)

Harsh K. Trivedi, M.D., M.B.A.

42% approve of CEO

49% positive business outlook

Sheppard Pratt has an employee rating of 3.1 out of 5 stars, based on 662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheppard Pratt employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

662 reviews
1.0
May 21, 2025

Nope

Recommend
CEO approval
Business Outlook

Pros

Clients Coworkers Potential to help

Cons

Leadership is not transparent Focus on billing not quality of care Money focused

avatar
Sheppard Pratt Response
1y
Thank you for sharing your feedback. We're continuously working to balance financial sustainability with delivering the highest quality care, and that includes listening to employee concerns. If you'd like to share more, please contact your manager or reach out directly to employee-relations@sheppardpratt.org.
2.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Immediate team is excellent, supportive. Opportunities to move around and gain experience with different populations. Good PTO and Benefits.

Cons

Revolving door of Senior Level Executives. New VPs in almost every position in the last 3 three years. This causes new initiatives and better programming to be stalled. Profit over patient care. In the last several years there has been focus in increasing revenue and profit. This has led to a significant correlation to a decline in patient care. Direct care staff are hired with no experience and training is abysmal. Necessary for patients but financially underperforming programs have been slashed. Chronic Understaffing at the direct care level but top heavy with "Directors" and "Chiefs" CEO leads by culture of fear where new or different ideas are not recognized or considered.

avatar
Sheppard Pratt Response
1y
Thank you for taking the time to share your experience and for your years of dedication to Sheppard Pratt. We’re glad to hear that you’ve had a supportive team and have found opportunities to grow professionally. We also appreciate your candid feedback about the challenges you’ve observed. Transitions in leadership and staffing can impact many aspects of our organization. Your insights are important, and we take them seriously as we strive to balance operational sustainability with delivering the highest standard of care.
3.0
Mar 24, 2025

Very fun but temporary job

Recommend
CEO approval
Business Outlook

Pros

Very fun, rewarding, great for a student in the field of psychology, social work, nursing, etc. I learned so much here that I will never forget. It has been an invaluable experience to me. I love the patient population on the unit I work on and I appreciate getting the chance to be exposed to patient populations on other units as well. It is rewarding to see them grow and heal every day. Working with the kids is especially fun, the staff try our best to make every day fun for them even with the limited resources we have. For PRNs, the schedule is so flexible which is perfect for students. I can literally work as much or as little as I want. Some months I work basically full-time hours, some months I only come in once a week.

Cons

No room for growth, I worked there for 4 years, received my masters degree and my counseling license yet they would not hire me in any of the numerous positions I applied for. Patients can be aggressive and dangerous. You can get hurt. Chronically understaffed. They constantly hire new people but the retention rate is horrible, people quit before they even complete their orientation. The quality of staff they hire is low, because they do not require a Bachelors degree or a CNA like other facilities. Only a high school diploma and no experience because they are cheap and don't want to have to pay people any money. So there are so many low quality, unprofessional staff that walk through those doors. They only care about having a body there. The upper management are always trying to do mental gymnastics trying to figure out how to fix the understaffing problem, when the only answer is to simply pay people more money. When we are understaffed, the units are even more unsafe than they have to be. I have seen so many people get hurt badly in situations that would be able to be controlled pretty easily if we had enough staff. The CEO has blood on his hands

avatar
Sheppard Pratt Response
1y
Thank you for sharing your experience and for your continued dedication over the years. We deeply value the contributions of team members like you, and we’re pleased to hear that you found the work both rewarding and educational. We take your concerns seriously and invite you to reach out to employee-relations@sheppardpratt.org if you’d like to share more details so we can address them appropriately.
Viewing 70 - 72 of 662 Reviews

Glassdoor has 685 Sheppard Pratt reviews submitted anonymously by Sheppard Pratt employees. Read employee reviews and ratings on Glassdoor to decide if Sheppard Pratt is right for you.