Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 383 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Benefits are good." ((in 35 reviews)); "Great values and culture!" ((in 33 reviews)); "The pay is decent for some." ((in 26 reviews)); "The pay is decent, and many fellow liaisons were really great people to work with." ((in 16 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 10 reviews)); "micro management style, managers don't know workflow" ((in 8 reviews)); "Favoritism, no real support , can’t trust anyone" ((in 5 reviews)); "• Communication can feel unclear or inconsistent depending on management" ((in 5 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(377 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

377 reviews

4.0

Jul 26, 2025

An amazing opportunity for a highly efficient and expierenced lead tech to take their pharmacy career to a new level.

Specialty pharmacy liaison

Recommend

CEO approval

Business Outlook

Pros

-Comparative pay. -PTO accrual from day 1 -Yearly bonus/salary increase amount depends on weather you are meeting/exceeding/super exceeding the weighted metric system. -Room for growth - promotes from within

Cons

You will start this position with a former liaisons overdue workload , as well as your own workload Management will penalize you if you can’t keep up... the work load is intense and let’s just say there’s a reason this potion is salary. This is a position you will either sink or swim at. If you can handle the pressure and intensity, you’ll do great. Would not recommend to anyone who gets overwhelmed easily or not willing to work at least 50+ hrs a week without many breaks.

5.0

Jul 16, 2025

Invested in employee growth!

Patient support manager

Recommend

CEO approval

Business Outlook

Pros

This company has shown their dedication to supporting their employees time and again to me. I have never felt more supported and encouraged to continue growing than I have here, and so far the opportunities seem endless. I started with Shields in an entry level position in the Engagement Center and have been able to work my way up to Lead, Regional, Supervisor and now Manager. The manager role offers me a significant amount of autonomy and ownership in how I can manage and engage my team. I feel that has allowed me to be more creative in my approach and has made this role even more fulfilling than I ever imagined.

Cons

Sometimes I wish we have a bit more opportunity to travel to see different team members.

3.0

Jul 16, 2025

Great people, OK pay

Engineering

Recommend

CEO approval

Business Outlook

Pros

Management Positive environment Inclusive Great resources and insurance

Cons

Pay Layoffs Lack of promotion opportunities

Viewing 40 - 42 of 377 Reviews

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Ambulatory Clinical Pharmacist

Pharmacy Technician - Refill Calls

Ambulatory Clinical Pharmacist

Pharmacy Technician - Refill Calls

Ambulatory Clinical Pharmacist

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Shields Health Solutions

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Reviews by job title

An amazing opportunity for a highly efficient and expierenced lead tech to take their pharmacy career to a new level.

Invested in employee growth!

Great people, OK pay

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