Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 383 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (27) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Benefits are good." ((in 35 reviews)); "Great values and culture!" ((in 33 reviews)); "The pay is decent for some." ((in 26 reviews)); "The pay is decent, and many fellow liaisons were really great people to work with." ((in 16 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 10 reviews)); "micro management style, managers don't know workflow" ((in 8 reviews)); "Favoritism, no real support , can’t trust anyone" ((in 5 reviews)); "• Communication can feel unclear or inconsistent depending on management" ((in 5 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(377 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

377 reviews

1.0

Jul 12, 2025

Too good to be true

Psa i

Recommend

CEO approval

Business Outlook

Pros

Start with 4 1/2 weeks vaca

Cons

Favoritism. Discrimination if you do not wish to have children. If you are a heterosexual, christian, conservative you will be treated like a doormat. So much potential but very divisive people in important positions.

Shields Health Solutions Response

12mo

Thank you for your feedback. We’re sorry to hear this and pride ourselves on our strong culture of kindness and being certified as a Great Place to Work. We encourage you to reach out to a member of the HR Department or your manager to talk in more detail about your experience. Shields is committed to enhancing every employee experience. We hope to hear from you soon to correct the issues you experienced.

5.0

Jul 6, 2025

Awesome job

Regional trainer

Recommend

CEO approval

Business Outlook

Pros

One of the best place to work! Matched 401k - 6% HSA / FSA

Cons

Streamline communication and turnaround time for internal candidates.

5.0

May 27, 2025

Great company

Patient support advocate

Recommend

CEO approval

Business Outlook

Pros

Work life balance, employees are treated like people

Cons

Pay raises don’t take into account the rising cost of living

Viewing 43 - 45 of 377 Reviews

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