Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Manager (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 21 reviews)); "Nice people but see below cons for more context" ((in 15 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "Team is great!" ((in 11 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "Salary is good but not the most competitive." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

ShipMonk reviews

2.9

43% would recommend to a friend

(303 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

303 reviews

4.0

Jul 30, 2025

It has been an amazing experience

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance Amazing people and culture A lot of room for growth and development Exciting industry Hard-working leadership and associates

Cons

There is sometimes misalignment across teams

5.0

Jul 29, 2025

Highly Recommend ShipMonk: A True Growth Partner!

Vice president

Recommend

CEO approval

Business Outlook

Pros

-People-First Culture & Top Talent: ShipMonk truly leads with its "People Make ShipMonk" core value. The company boasts excellent talent across all teams, and the Executive Leadership Team is comprised of rockstars from the industry and seasoned e-commerce experts. -Strong Employee Development & Benefits: There's a strong emphasis on promoting from within and growing and developing team members. The company offers great benefits, including unlimited PTO, 401k, comprehensive health, vision, and dental insurance, and paid holidays. -Exceptional, Personalized Support: Despite their global scale, ShipMonk maintains a "mom and pop" feel. Their dedicated, onsite support teams treat merchants like family, truly embodying their "merchant-first" value. -Committed to Long-Term Success: Their significant annual investment in research and development clearly shows their dedication to sustainable growth and to continuously evolving their technology and services to meet future merchant needs. It feels like a partner you can truly plant roots with.

Cons

Excellent organization to work for, no Cons. Great environment to grow and develop your career.

4.0

May 11, 2025

Headline

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

They looked out for me

Cons

Scheduling and miscommunication sometimes ,

Viewing 97 - 99 of 303 Reviews

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Sr. Customer Service Representative

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Sr. Customer Service Representative

ShipMonk

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It has been an amazing experience

Highly Recommend ShipMonk: A True Growth Partner!

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