Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 18 reviews)); "Good people to work for." ((in 17 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 9 reviews)); "Good Teams" ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 6 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "Training is horrible and they don't value the people who are good." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Florida City , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(303 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

303 reviews

5.0

Aug 30, 2021

Good Entry Level Sales

Sales

Recommend

CEO approval

Business Outlook

Pros

Fast Pace Environment Start-Up Vibes

Cons

Little training Ramp Up Compensastion Constant Changes

3.0

Aug 18, 2021

Fast pace and unorganized

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Having unlimited time off is the best perk I can think of. Great people in the office. Work with a lot of interesting businesses.

Cons

Turn around from employees makes it difficult to stay organized. The company is growing a lot but everyone on their team is overworked

5.0

Jul 29, 2021

Energetic, communication driven leader.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Always willing to share a work load. Holding all team members to the same level of excellence. Heavily focused on development of team members and driven to find new leaders amongst current ranks.

Cons

Driven to complete tasks in a timely manor even when personal intervention is required of myself or other salaried employees.

Viewing 235 - 237 of 303 Reviews

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Jobs at ShipMonk

Sr. Fulfillment Consultant

Sr. Customer Service Representative

Enterprise Fulfillment Consultant

Client Experience Manager

Pittston, PA

View job