Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 22 reviews)); "Good people to work with." ((in 16 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "Professional & friendly coworkers" ((in 10 reviews)); "Team is great!" ((in 8 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "Long hours and physical work" ((in 8 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "poor training, poor management, lots of wasted time, no response to texts or emails, they create a 'kiss butt' culture." ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

5.0

Aug 7, 2020

Very positive respectful

Security officer

Recommend

CEO approval

Business Outlook

Pros

Family oriented caring understanding go out of there way to help

Cons

Probation period of pay having to wait not fair

4.0

Aug 7, 2020

Constant opportunities. Easy work

Security and safety

Recommend

CEO approval

Business Outlook

Pros

Quick advancement. Easy picking system. 50 minute lunch

Cons

Lack of attention to specific roles that don’t contribute to production

5.0

Jul 22, 2020

Great Culture, Fast Pace

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

ShipMonk has a company culture that is "swim or swim" sinking is not an option! Everyone is so helpful and caring...it truly is a place where a job is more than just a place that you show up and leave.

Cons

You need to be able to adapt to change, if you can't focus while constant events or dogs are in the office you might have trouble working here.

Viewing 277 - 279 of 301 Reviews

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Jobs at ShipMonk

Sr. Customer Service Representative

Las Vegas, NV

View job

Seasonal FT (Day Shift) Warehouse Associate - Start $16/hr & Weekly Pay

Operations Supervisor

Operations Supervisor