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ShipperHQ

Engaged Employer

ShipperHQ reviews

2.5

35% would recommend to a friend

(47 total reviews)

38% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.4

Senior management

ShipperHQ has an employee rating of 2.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipperHQ employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

47 reviews
4.0
Feb 17, 2021

Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO truly cares about her staff. Pushes staff to be their best while providing the necessary support and opportunities for them to do so.

Cons

Team structure is constantly changing. This is not necessarily a bad thing, but know that every day will be exciting!

5.0
Jan 22, 2021

As much responsibility as you can handle!

Head of sales
Recommend
CEO approval
Business Outlook

Pros

ShipperHQ moves really quickly, and there are tons of new opportunities being created all the time. If you're someone who likes to build their own job function, and define your role, this is a great place for you! We get to work with merchants of all sizes - from single owner/operators up to multi-national Enterprises. And being able to see the real impact we have on each of those businesses is really satisfying.

Cons

If you're looking for an environment where every process is already defined, documented and waiting for you to follow - you're going to have a tough time here. We continue to improve on this, but the reality is we are a fast-moving startup and you need to be able to handle a degree of uncertainty and be adept at self-learning.

5.0
Jan 22, 2021

Very Interesting Work, Fun and Friendly Environment, Rapid Growth and Knowledge Building

Account manager
Recommend
CEO approval
Business Outlook

Pros

-Excellent Team Mindset. No one is on their own here and we look after each other as though we're family. -Opportunity for Personal and Professional Growth is incredible. -Leadership knows each employee personally and takes an active interest in our work and our personal lives. -Unmatched priority for work-life balance. -Frequent Team/Staff Activities to maintain culture during Covid. -Excellent Technical Resources Provided -Culture, Culture, Culture - Many companies try to manufacture what is simply organic w/ ShipperHQ. -Honest & respectful feedback on performance. -Frequent expressions of gratitude for each member of the company. ShipperHQ is literally the best company I've worked for....and in the Austin area, this is a long list for me.

Cons

There's a bit of a learning curve with the product and industries served. It seems common to come to ShipperHQ after mastering other roles and industries and working with ShipperHQ will challenge the mind in ways that are refreshing. Managers understand the complexities of what we do and make every effort for us to understand and excel with the company but this also requires some humility from personnel in knowing that, while we may know a lot and are very talented, we will learn so much more once we're ramped up. Trusting the processes and the sincerity of managers' feedback is the key to success. This is really only a "Con" for those who don't see themselves as coachable or willing to be guided to success in their role w/ ShipperHQ.

Viewing 31 - 33 of 47 Reviews
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ReviewsShipperHQ reviews

Glassdoor has 48 ShipperHQ reviews submitted anonymously by ShipperHQ employees. Read employee reviews and ratings on Glassdoor to decide if ShipperHQ is right for you.