Shipt reviews

3.2

38% would recommend to a friend

(768 total reviews)
avatar

Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

768 reviews
5.0
Oct 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Freedom in schedule was great

Cons

Customers could be demanding at times

2.0
Oct 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a high-energy environment that is conducive for those in their early stage careers. Emphasis is on taking a bias for action and experimentation so you will get a chance to learn and dabble in a lot of technologies and gain experience with a lot of technology tools along the way. High-growth environment: Not uncommon to see people move from early-stage careers (Engineer/Sr. Engineer) to manager, to Director/Sr. Director in a very short span, 4 years or less in some cases. But whether they are adequately positioned to succeed in those roles, or if the scope of those responsibilities are relatable to other companies is questionable. Title inflation is a sad reality.

Cons

Inexperience galore. Too many folks accelerated into leadership roles without the necessary experience or training in how to succeed in those roles, leading to a high-churn environment. Factionalism/clique mindset - another side effect of the inexperience. Teams weren't very inclusive and often reinforcing the biases and opinions of people they were familiar with. Given that the teams were geo-diverse, this just added another layer of unwanted complication. There are some good team players, but there are an equally good number of those that aren't the easiest to get along with. The bias for action and experimentation came at the expense of doing due diligence. There was a clear disconnect between the engineering and product teams - much of it had to do with the inability of the erstwhile leadership to work in harmony. Product and features decided on by engineering teams with little consultation with the actual users or customers. Many teams working on same/similar features leading to duplicated efforts.; those that did not make it to production ended up in the scrap pile. Lack of transparency - many crucial decisions made without factoring in real data, or in many cases by ignoring facts, to suit a narrative.

3.0
Oct 13, 2022
Recommend
CEO approval
Business Outlook

Pros

You can work on your time

Cons

Not enough orders to warrant a full time status

Viewing 346 - 348 of 768 Reviews

Glassdoor has 2,951 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.