Is Shipt a good company to work for?

Shipt has an overall rating of 3.2 out of 5, based on over 2,943 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 39% of employees would recommend working at Shipt to a friend and 30% have a positive outlook for the business. The best reviews about Shipt have been left by employees working as Software Engineer , Data Scientist and Independent Contractor Shopper .

Does Shipt pay their employees well?

According to anonymously submitted Glassdoor reviews, Shipt employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shipt. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Shipt?

39% of Shipt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shipt 3.8 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Shipt?

Personal Shopper (738) , Independent Contractor (75) , Full Service Shopper (67) , Communications Specialist (56) , In Store Shopper (48) , Independent Contractor Shopper (33) , Delivery Driver (31) , Driver (30) , Customer Service Representative (25) , Experience Team Member (17) , Shipt Personal Shopper (17) , Software Engineer (17) , Store Shopper (14) , Business Owner and Current Shipt Shopper Part Time (13) , Senior Software Engineer (11)

What are the pros of working at Shipt according to real employee reviews?

"The only pro to it is the flexible schedule" ((in 183 reviews)); "You can make some good money if you know how to plan out routes and organize your trips." ((in 153 reviews)); "Flexible hours Fun work Easy to pair up orders and schedule hours ahead of time Transparent tipping" ((in 146 reviews)); "Flexible schedule to work, great" ((in 122 reviews)); "Great for people that have "bad days" for whatever reason that can make it hard to have a 9" ((in 62 reviews))

What are the cons of working at Shipt according to real employee reviews?

"Poor communication between them and partnering stores either effects or gets taken out on the drivers." ((in 19 reviews)); "Stressful calls with limited training" ((in 15 reviews)); "Leadership is the biggest issue at this company." ((in 10 reviews)); "Some recent changes give the impression of being a “soft layoff,” where increased requirements may indirectly push attrition rather than being addressed transparently." ((in 6 reviews)); "The new ceo has completely run this company into the ground" ((in 6 reviews))

What are employees saying about Shipt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shipt layoffs and their outlook for job security at Shipt in 2026.

What Shipt locations have received the highest employee ratings?

Cleveland , East Lansing , Baltimore , San Antonio , Memphis , Kansas City , Omaha , Lansing , San Francisco , Birmingham

Shipt reviews

3.2

39% would recommend to a friend

(764 total reviews)

Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

764 reviews

1.0

Jul 20, 2020

Layoff will come soon

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-401k with company match. -Target stock is doing well. -New hire pay could be competitive in SF office since Target has tons of money.

Cons

-Impossible to stop losing market share to competitors such as Instacart, Walmart etc. -Impossible to losing tens of million dollars each year except laying off, Target does not care right now, but they may change their mind soon. -Reducing the cost by cutting shopper pay instead of stopping hiring for projects not helpful for business at all. - No one cares about the future of the company, it is a completely Target's company now.

Shipt Response

5y

Thank you for taking the time to leave your feedback! We agree that our 401k program is very competitive. Target is our parent company and we are able to leverage certain resources at times, but Shipt is an independent subsidiary of Target and will continue operate as such. Thank you again for your feedback!

5.0

Mar 14, 2019

Tons of support

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Room for autonomy and growth

Cons

growth speed makes it hard to keep track of things and somethings aren't always as efficient as they could be

Shipt Response

7y

Thank you for your feedback! We are always looking for ways to continually keep our lines of communication open and efficient! Autonomy and growth are impactful pieces to our culture and we are always looking for ways to continue to offer additional benefits.

5.0

Nov 10, 2018

Shipt HQ Worker - Best Place I've Ever Worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ridiculous amount of perks. Could not ask for more pros. Seriously. Like apply now.

Cons

You might gain a bit of weight due to the shear amount of snacks provided to all employees. But, you could just choose to just eat the healthier ones... You will never want to work for another company, and if you do, you will miss all of the amazing perks.

Shipt Response

7y

Thanks so much for the feedback! We value all of our employees and are glad that you are part of the Shipt family. We are constantly looking to add to our perks and benefits to make sure our employees are afforded the most competitive benefits!

Viewing 34 - 36 of 764 Reviews

Jobs at Shipt

Bilingual Customer Care Specialist

Program Manager, Responsible AI

Manager, Pricing Strategy

Shipt

Shipt reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Layoff will come soon

Tons of support

Shipt HQ Worker - Best Place I've Ever Worked

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