Shipt reviews

3.2

39% would recommend to a friend

(764 total reviews)
avatar

Kamau Witherspoon

33% approve of CEO

30% positive business outlook

Shipt has an employee rating of 3.2 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shipt employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
1.0
Dec 20, 2018

Experience geam

Recommend
CEO approval
Business Outlook

Pros

Great benefits, that’s it.

Cons

Literally everything, working there was the worst experience of my life.

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Shipt Response
7y
Thank you for your feedback! At Shipt we understand that people are the heartbeat of the Company and want to afford all of our team members adequate training, mentorship, and explanations of job duties, so that everyone has all of the tools they need to succeed.
3.0
Feb 18, 2018

A Birmingham Startup not SF Startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly office vibe. 401k matching. Free dinner. Free trips to Birmingham,AL.

Cons

Poor work-life balance. Non competitive pay. Unlimited PTO but only 6 company holidays.

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Shipt Response
8y
Thank you for your feedback. We are continually looking to add to our already offered benefits and perks. Our unlimited PTO policy is meant to allow employees to take holidays and additional time off for work/life balance. We are always looking at compensation factors and are happy to announce we have recently added a 5% match to our 401k policy.
5.0
Jun 12, 2019

Best of both worlds right now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Toxic leadership has been replaced with smart, courageous people who don't give in to nepotism or have a fear of hearing critical feedback. Lots of freedom, career growth and autonomy. People actually use their unlimited PTO. Typical start up perks like free food and office dogs.

Cons

Still a start up in many ways, lots of ambiguous situations arise, need to put more process in place. Weirdly resistant to bringing in Target ideas/policies, even when they would benefit Shipt. Salaries need to be more competitive, its not 2015 anymore. Need stronger HR, onboarding is pretty weak, I had to teach myself things like how to use the video conference system. There are still a few managers who think the recently "departed" CPO and CTO were great leader models... read the writing on the wall folks....

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Shipt Response
6y
Thank you for your feedback! We are glad you feel autonomous in your position and that there is room for career growth. We are growing quickly, but we are continually striving to improve upon trainings for all employees. Thank you again for your feedback!
Viewing 13 - 15 of 764 Reviews

Glassdoor has 2,943 Shipt reviews submitted anonymously by Shipt employees. Read employee reviews and ratings on Glassdoor to decide if Shipt is right for you.