Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Shutterfly used to be a wonderful place to work. A culture that was driven from a deep love for the consumer, genuine joy and respect for coworkers and cross functional teams. The company was profitable and growing steadily. Environment encouraged forward thinking and allowed teams to take risks. Annual events like innovation day and hack day encouraged people from all areas to participate in innovative ideas and gave exposure to Sr Leadership. Unfortunately those pros no longer exist.

Cons

Rotating CEOs and E-Staff over the past 3 years. Hired Amazon CEO that ripped apart the culture, what used to be one of trust and support became one of fear and finger pointing. Executives sitting around conference rooms afraid to speak up for fear of getting torn apart by the pedantic full-of-himself CEO was pathetic. Once he was walked out, another forgettable hire (5 months and Millions to pay him out) , followed by the current forgettable CEO. She's fine, but no experience leading a retail organization is clear in how she engages with the business. She also has brought in her team of eh talent. President is a narcissist who has no tolerance for details, Dilbert principal heavy at work here-wish he was more aware and engaged.He touts himself as a leader of teams and transformative work, but has no tolerance to do any of the actual work and pushes down to his minions with little oversight. The PE firm that has taken over will be the ruin of the company. Balloon debt payments have driven ridiculous cost cutting on already lean teams. Moving the teams to Minnesota when there is no actual cost savings for most roles feels like it will be the nail in the coffin for this company. So sad how quickly this has all played out.

1.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Management stinks they fear staff who know more than they do

Cons

Treat experienced people like crap. Managers sabotage work and examples of alleged poor work mysteriously disappeared. Don't work here if you're over 45 rampant age discrimination no chance for advancement.

1.0
Aug 31, 2016

Now that I've left I'm quite relieved

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people in the trenches. Some thing can be accomplished, sadly mostly in defiance of management, often I had to cloak improvements in other tasks to get them done.

Cons

"managers' made so as a promotion for being around for a while with no managerial skills. Tons of cronyism. Unrealistic expectations. Not listening to subject matter experts, regular 'overrides' of suggestions, regular modification of project demands then 'dinging' you when the 'new' unnecessary requirements push the delivery date beyond the project deadline. No recognition of employees that go above and beyond. Stress levels very high, compensation pretty much locked at what you got in at. IF YOU'RE CONSIDERING WORKING FOR SHUTTERFLY: Read all the reviews and pay attention to which are marked most helpful, most of the 5 stars have maybe 2 or 3 helpfuls most of the 3 or less stars have 2-4 times that. This isn't just me grinding an axe here.

Viewing 4 - 6 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.