Shutterfly reviews

3.1

47% would recommend to a friend

(1,236 total reviews)
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Emily Whittaker

8% approve of CEO

35% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Apr 14, 2016

Here's hoping the new CEO can change things

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people who want to do better (but can't because they're being oppressed by process and senior management that doesn't trust the decision making capabilities of their employees). A lot of parking. Close to an estuary for nice walks when you need to vent and get out of the office. Good for taking phone screens from recruiters. Electric car charging stations. Herman Miller chairs.

Cons

Product organization has become a spineless group who serve at the mercy of the GMs. GMs are so involved in the day-to-day that business strategy becomes watered down to copying what the next closest competitor is doing. In a GM versus PM cage match, GM wins every time. PM org is basically beat down and largely has no energy left to care. Innovation does not mean the same as it does to the rest of Silicon Valley. At Shutterfly, innovation equates to "copy what they are doing" with a different page layout. So many people involved in decision making that what could be a great idea ends up being a mediocre middle ground because the teams are trying to satisfy everyone's feedback and opinions. Though many will say it is a collaborative environment, there is an undercurrent of blame that ripples through the organization. Something goes wrong and there's a witch hunt that is positioned as a way to help us all do better. Specialties is the closest place to get out for lunch. Meetings all day.

1.0
Nov 8, 2016

Saying goodby was easy

Recommend
CEO approval
Business Outlook

Pros

There are some great individuals working here, which go a long way to make the day tolerable. Benefits are decent.

Cons

As many have stated before me, gridlock abounds. Anyone in a position to push something forward seems to have an existential fear of doing so, but they won't say No, they'll just move the meeting, or leave the initiative undecided or otherwise in limbo. put enough roadblocks in front of someone and they soon realize that it's far easier to simply strive towards nothing. Innovation isn't in their lexicon. Status quo is king, bottom line is queen. Many decision makers have no business being in the positions they are in, the few that do spend all their energy maneuvering around the others. Many of them left in the 4-6 months following Housenbold's exit. Those that you can learn a thing or two from are so overworked they are temporally incapable of teaching you. Pay is stagnant. So if you do decide to take a position there, negotiate hard. 'Raises' in my experience were half the Inflation rate... not kidding. No interest in fostering or retaining talent. No upward mobility. POLITICS. So much politics.

2.0
Mar 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of your coworkers are amazing and hard-working individuals. They do tend to use more modern technologies.

Cons

The leadership at Shutterfly made very poor decisions in 2022 and instead of taking responsibility for it, we ended up with large layoffs affecting many great people. They also took away all bonuses and all merit and cost-of-living raises (effectively a 10% pay cut). The CEO had the audacity to tell the employees "You didn't get bonuses because you didn't deserve it". For the future, the same leaders said they are "very confident" that 2023 will be better. Unfortunately, their only plan is to cut costs (staff) and then just hope. Meanwhile, they expanded the executive staff and said the employees need to give them a few years before judging their performances. This was said when many great people with decades of experience with Shutterfly were laid off.

Viewing 7 - 9 of 1,236 Reviews

Glassdoor has 1,409 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.