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      Shutterfly

      Engaged Employer

      Shutterfly reviews

      3.1

      45% would recommend to a friend

      (1,237 total reviews)
      avatar

      Emily Whittaker

      8% approve of CEO

      34% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jan 24, 2024

      Dying company, poor leadership

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was fairly good. Comparable

      Cons

      First, the company had been steadily laying people off multiple times per year for the past three years. Not much hope. Second, they talk the talk when it comes to internal promotions but rarely walk the walk, always hiring outside talent over internal candidates. Next, poor clarity on decision rights and leadership leads to rework on rework and other things not getting done at all. Leadership is so misaligned with each other, it’s comical. Finally, the upper leaders that are in place don’t seem to have a clue what they are doing in their own roles, much less have an understanding of the rest of the org. Avoid!

      1.0
      Dec 8, 2023

      Sinking ship

      Desktop support technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Some good people here and there in the company There were some truly beautiful folks I met there. Some of which I can call friends.

      Cons

      - Executives Run amok, Despite money troubles folks will buy their teams thousands of dollars in equipment then complain when there is no money for headcount. - Gatekeeping everywhere. Cannot do your job most of the time because no one will allow for more than one person to handle something so that they can seem more valuable. Which obviously leads to if that person quits/laid off/fired/etc, entire departments will grind to a halt. - Backstabbing. Oh goodness the backstabbing. The amount of times someone would make up weird stories about myself or another employee that would be complete lies to make themselves look better was mind blowing.

      2.0
      May 5, 2023

      Flexibility and people are great.. but it can be challenging

      Associate merchant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote - occasionally go into the office for a meeting or see products (1x month) Wonderful, smart humans that want to make great products and a great customer experience. Pay is average. flexibility is unmatched! Unlimited time off as long as you’re good at your job and get your work done they are very accommodating to time off. Merch role is very creative

      Cons

      Have had 5 layoffs in the last 3 years. Very tumultuous. Tech and catalog is extremely dated so it makes getting anything accomplished very difficult without hounding people and having too many meetings to come to a decision. Bonuses and raises were not given this year. Not a ton of upward mobility regardless of great performance and expanded workload.

      Viewing 100 - 102 of 1,237 Reviews
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      ReviewsShutterfly reviews

      Glassdoor has 1,410 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.