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      Shutterfly

      Engaged Employer

      Shutterfly reviews

      3.1

      45% would recommend to a friend

      (1,238 total reviews)
      avatar

      Emily Whittaker

      8% approve of CEO

      33% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 21, 2015

      Great company getting muddied with politics

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      A truly nice company with fun, interesting products that are easy to get behind and practically sell themselves. Good overall growth, competitive benefits, smart colleagues and good growth opportunities although not for all. Get in the good books of the GM and you're all set.

      Cons

      Work culture has tenacious, with politics steadily seeping in. C-suite needs to swoop in and put a stop to it ASAP. HR and upper level management are fully cognizant of the issues as well as those responsible, but are surprisingly lackadaisical. Stress levels are high and at times unhealthy. Face time in the office is not as important but people tend to work long days and weekends.

      3.0
      Apr 19, 2015

      Painful place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits were good and some of my co-workers were excellent. The products were interesting to work on.

      Cons

      Leadership was dysfunctional and sometimes abusive. Lots of churn on some products due to unclear priorities.

      3.0
      Apr 15, 2015

      Customer Care Representative

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher pay than other places. No scripts. Almost complete autonomy in how you help customers. Company is growing. Manageable performance standards. Lots of tools. Great social activities.

      Cons

      Lots of schedule changes. No growth opportunities. Temp to perm status can be a very long time. Pay raises are annual but not that much (perm). Leadership in most cases has less total experience than the agents. Lots of culture changes. Company doesn't match 401k contributions. Huge difference between Temp and Perm.

      Viewing 1051 - 1053 of 1,238 Reviews
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      ReviewsShutterfly reviews

      Glassdoor has 1,411 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.