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      Shutterfly

      Engaged Employer

      Shutterfly reviews

      3.1

      45% would recommend to a friend

      (1,238 total reviews)
      avatar

      Emily Whittaker

      8% approve of CEO

      33% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Senior management

      Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Feb 13, 2023

      Used to be great, now it's a great way to burn out

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are what make Shutterfly worth considering, but not those at the top.

      Cons

      Since going private, the company has turned into a place where hard decisions are not made, as evidenced by all the RIFs done since going private. The people at the top just keep bringing more of their own people who don't know much about retail. It's become toxic with people being either "in favor" or out of favor.

      2.0
      Feb 8, 2023

      Layoffs every year

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work primarily from home, coworkers are nice, unlimited DTO

      Cons

      Overall poor management, continual layoffs, lack of merit increases and promises of bonuses that more than likely won't happen.

      1.0
      Apr 18, 2022

      Undertrained Understaffed Underpaid

      Field photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours- As a part time employee, my hours are decent. I get Tuesday and Wednesday off and I work around 24 hours a week. Photography- Although being extremely limited in what you can do, there is still a lot of creative freedom in the way that you pose your clients. This isn't always the case though and if we had more training maybe I could've figured it out. JCPenney- The JCPenney managers and employees were always willing to help me when my manager wasn't. The JCPenney break room and location were also nice.

      Cons

      Lack of training- I had about three weeks of training, one of those weeks being computer based training. Lack of staffing- I rarely worked with my coworker and the manager left the third week of training. I was left to figure everything out on my own and the corporate company would get upset at me for things that I was never told about. Often times I would be swamped with 8-10 sessions and when I would ask for help it would be denied as they only wanted one person on the clock at a time. Underpaid- I was promised $15 an hour starting, I was paid $12.50-$13.50 an hour, it varied between paychecks. The company wants you to sell media bundles, the high priced package and they offer commission on it. Unfortunately, you only get $5 of the $350 bundle. It's really not worth it to bully the customers into buying the bundle for $5.

      Viewing 136 - 138 of 1,238 Reviews
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      Glassdoor has 1,411 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.