Siemens reviews

The Manager for service coordinators sells the position well. Once you are in, there is nothing that helps you do your job. Listening to meetings weekly and watching the manager “do” things on shared screens fast is a joke. I was told by another manager “no one was taught the position correctly” so the person training me was a joke. You’re told you train for a month and then work from home two days a week. I would come in and no one was there to train me. No communication. I would suggest ideas of how to make things easier the response was “absolutely not”. The manager added new duties and changed rolls for each department service coordinator multiple times while I was there which makes a job to learn very difficult. My mentor/trainer again was a joke, I was left for an hour and half for her lunch multiples times. She would delete emails nonstop. She would tell other managers “you can fire me”. She talked horrible about everyone in the office. Most time there was spent listening to her complain. After then going over this with my manager it was suggested I train with someone who is not in the office and I had to wait for them. I was told to wait until she could help me which was early afternoon. The manager was not a manager and did not know how to handle and or resolve issues.

1. in my experience salary was low comparable to other companies for same position 2.work load was tremendous. normal for most to work 60+ hr weeks to keep up which lowers your pay even lower 3. high turnover and off shoring skilled labor led to delays low quality designs and little resources to spread around, and you are held responsible for results. you are primary point of contact for customers who have been unhappy for awhile. 6am to 8 pm phone availability and weekend is not abnormal