Item: Signature Performance
Rating: 3
Author: Current employee - Customer Service Representative (CSR)

Question 1

Is Signature Performance a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Signature Performance have rated their employer with 3.8 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Signature Performance employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Signature Performance now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Signature Performance.

Question 2

Does Signature Performance pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Signature Performance with 3.7 out of 5 stars based on 26 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Signature Performance.

Question 3

How happy are Customer Service (CSR) professionals working at Signature Performance?

Accepted Answer

60% of Customer Service (CSR) employees at Signature Performance would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Customer Service (CSR) professionals have also rated Signature Performance with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Signature Performance?

Accepted Answer

Customer Service Representative (22), Claims Processor (18), Provider Experience Representative (10), Customer Service Representative (CSR) (5), Operations Manager (4), Caec Representative (3), Call Center Representative (3), Medical Claims Processor (3), Business Analyst (2), Claims Specialist (2), Contractor (2), Corporate Services (2), Customer Experience Representative (2), Medical Coder (2), Medical Coding Auditor (2)

Question 5

What are the pros of working at Signature Performance according to real employee reviews?

Accepted Answer

"Pay was good and always had opportunities for monthly incentives." ((in 21 reviews)); "Culture is amazing" ((in 11 reviews)); "Great manager" ((in 9 reviews)); "the people there were great to work with" ((in 9 reviews)); "Work from home, company supplied equipment, schedule request available but may be on a waitlist; Some managers are awesome, some are awful, I was fortunate to have one of the good ones!" ((in 8 reviews))

Question 6

What are the cons of working at Signature Performance according to real employee reviews?

Accepted Answer

"Management and HR are great partners to work with." ((in 12 reviews)); "We have awesome benefits but they are expensive." ((in 11 reviews)); "Health insurance is expensive" ((in 7 reviews)); "bad training" ((in 7 reviews)); "Favoritism not so awesome." ((in 3 reviews))

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