Silicon Valley Bank reviews

4.0

74% would recommend to a friend

(1,426 total reviews)
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Marc Cadieux

80% approve of CEO

51% positive business outlook

Silicon Valley Bank has an employee rating of 4.0 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silicon Valley Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 31, 2017

Once a shining star. Now a black hole!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock price is high now, but if investors only knew the truth it won’t be for long. Highly overvalued for the time being.

Cons

Been at Silicon Valley Bank for over a decade. I’ve seen this company reach the crest of the wave as described by its former CEO. However, under its current leadership that wave is destined to crash, and crash hard it will! A recent employee engagement survey has unturned horrific results of discontent amongst the staff across many departments. There is talk about addressing these issues but nothing has been done yet. Employees have lost hope and are either leaving on their own or being forced to leave if they dare express their voices. It’s a terrible shame! I was once proud to be an SVBer, but that time has passed. It is clear that leadership is focused on the shareholders, but enough is never enough. Even with a meteoric rise in stock price, the staff is treated as an expendable commodity. Long gone are the days of the family culture which is still promoted in a desperate attempt to retain talent. I’ve lost count of times I’ve heard coworkers say they are hanging on just long enough for the upcoming bonus before they have had enough. The worst part of all is the toxic culture of leadership which has poisoned everything. The expectation for privileged treatment has trickled down across all departments. Rather than do what is right, staff is pandering to the top percent, just to make them happy, regardless of that might be best for the company.

1.0
Jul 29, 2019

Executives Need to Wake Up

Recommend
CEO approval
Business Outlook

Pros

-Love my team! -The culture is u like other financial institutions.

Cons

Most systems are sadly outdated. The reputation of SVB is that our technology at work is not up to par with other financial institutions. Our main system crashed and executives are not willing to wake up and assist by replacing our system. This has decreased customer satisfaction, but still nothing has been done to rectify the situation. Our team is overworked and stressed while we are trying to find a workaround since we have no system to work with. Executives have basically told our team to figure it out. Any other financial institution would have resolved this issue within days. Not at SVB though! Welcome to SVB culture...stressed and overworked while the executives pretend everything is dandy.

2.0
Jul 8, 2019

Please clean the IT MESS

Recommend
CEO approval
Business Outlook

Pros

Can't recall any positives, Used to be good cultured and Values based organization

Cons

Lost its charm, especially IT, Executive team/board can not figure out how to clean IT mess and position it to support growth. Current CTO and management team has no clue and they only care for themselves. - Bootlickers are promoted and talent is totally ignored. - IT Exec team spends for themselves and count pennies when it comes to employees - HR is a joke, only favors executive team, ignores employees

Viewing 4 - 6 of 1,426 Reviews

Glassdoor has 1,635 Silicon Valley Bank reviews submitted anonymously by Silicon Valley Bank employees. Read employee reviews and ratings on Glassdoor to decide if Silicon Valley Bank is right for you.