Silicon Valley Bank reviews

4.0

75% would recommend to a friend

(1,426 total reviews)
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Marc Cadieux

82% approve of CEO

53% positive business outlook

Silicon Valley Bank has an employee rating of 4.0 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silicon Valley Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

SVB Capital has a great benefits package for full-time employees. Compensation is competitive with other VC firms. Managing Partners are great at what they do.

Cons

Managing Partners at SVB Capital have no people management or leadership skills. The business unit culture is not congruent with the culture of the company as a whole. They do not value their support staff which results in high turnover and low team morale. Demands and expectations are often conflicting and unclear. The business unit has been around for 15 years and still operates like a startup. There is no standard operating procedures for day-to-day tasks. If you have any opinions, keep them to yourself because the MPs will later use them against you. If you are a woman, expect to hear sexist remarks. The running joke within the building is SVB Capital is where happiness goes to die.

3.0
Mar 3, 2015

Great growth company, not so good for IT career right now.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good business model, great brand and strategy, well established in the technology start-up and growth sector. Decent compensation and benefits, feels less of bank and more of a start-up. Culture rewards risk taking.

Cons

Business stakeholders do not have capability to convert the company vision to strategic initiatives or stick to them. Lot of decisions are based on perceptions and not well thought out. IT is badly broken. It was in decent shape till mid-2013 when a new CIO was hired for transformation after the prior CIO left. The new CIO proved to be a fatal experiment and managed to dismantle the org, demotivate almost everyone, increased budget without output, and create a no accountability culture. COO is currently managing IT, and the situation is getting worse as there is genuine leadership vaccum in IT. Not a great place to be if you are looking for a growing career.

1.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The staff are wonderful, try hard, care, and are like family. Everyone works 80+ hours to get the job done.

Cons

This is for IT Project Management. They have a "framework" that is "flexible". But when you try to deviate from the framework, they say you can't do it. The framework has "stage gates" that impede on project delivery. If one document isn't completed, you fail your stage gate and progress cannot continue. They require live signatures, then you physically scan the document, and save it on a shared drive. Ever heard of esignatures and SharePoint?!? I felt like I was working for a company back in 1980, not "Silicon" Valley Bank. Then they generate a "red" list for every project that is late, even though the process was the one that made it late. And the list is frequently incorrect with the wrong PM assignment on it. If you miss one milestone, management will come down hard on you with a series of meetings all the while, you told management three months ago of the issue and they did nothing about it. FINGER POINTING CULTURE. Some people work from home or work alternative schedules but when you ask to work from home because someone died or you have the flu, the answer is no. Inconsistent policies. Worse, after all this, they frequently have announcements like "good news, I took away one required doc you have to fill out" "but I added four new ones you have to do". What kind of good news is that? Then they "grandfather" required documents "starting today and for all project three years ago". So resources scramble to meet the audit instead of focusing on delivering the project. Again, management comes down on you for working overtime or not meeting your dates when they are the obstacle to begin with. It's a no win situation. I've not learned anything during my time there that is marketable. It was a waste of my career progression.

Viewing 94 - 96 of 1,426 Reviews

Glassdoor has 1,635 Silicon Valley Bank reviews submitted anonymously by Silicon Valley Bank employees. Read employee reviews and ratings on Glassdoor to decide if Silicon Valley Bank is right for you.