SimplePractice reviews

3.7

62% would recommend to a friend

(150 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

SimplePractice has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

150 reviews
4.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, Flexible, supportive management, clear expectations.

Cons

Current change in structure and turnover.

avatar
SimplePractice Response
1y
Thank you for sharing your experience with us. We are so glad that you feel supported and that expectations are clear. We know that this is a great foundation for a psychologically safe environment. We went through a fair amount of change during the first six months of 2024 but we hope you are seeing people and processes settling in as we enter Q4. We are very proud of the way our team has handled our growth as an independent company. If you have specific feedback or ideas to share on how we can improve our "change muscle", please share that feedback with your managers or our People & Culture team.
5.0
Apr 17, 2024

Great people with a goal of progress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SimplePractice is made up of great people who really care about our customers. I've been with the company for a year and it's clear to me that leadership cares about our feedback and feel accountable to creating positive and incremental change.

Cons

For most salaried roles, this is not a place where you can work 7-8 hours and call it a day. People work 9-10 hours and are available on nights and Sundays to respond, review, and catch up, especially in leadership roles.

3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

- The people in CS are absolutely wonderful - Working from home is nice - The benefits provided by the job (health insurance, etc) are fairly great

Cons

- Your pay will barely cover rising inflation, but the company will continue to boast about earnings in team meetings. - If you are in a senior/manager position outside of CA, it is very possible that new hires in a different state make more than you. - High levels of turnover in manager positions, meaning that you probably know more about your role than the person evaluating you on said role does. - There are constant incidents due to poorly managed Product and Marketing teams, because the upper leadership in the parent company is looking for output and results over a quality product. - When multiple people on your team leave due to the combination of a growing customer base, stagnant wages, and overall stress, you will be asked to cover their responsibilities with zero addition to your pay and no cuts to your original responsibilities. If you have an issue with that, you are told that it is part of your role.

avatar
SimplePractice Response
1y
Thank you for taking the time to leave a review. We are happy to hear you love your teammates, the benefits, and are enjoying the flexibility to work from home. We are sorry to hear that your experience is not more positive. We would like to learn more about your perspective. As a current team member, we encourage you to reach out to your manager, group lead, or HR so we could understand your concerns, and hopefully, work together to make things better.
Viewing 58 - 60 of 150 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.