SimplePractice reviews

3.7

62% would recommend to a friend

(150 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

SimplePractice has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

150 reviews
5.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and fair compensation

Cons

Lack of internal mobility and transparency

avatar
SimplePractice Response
1y
Thank you for sharing your feedback with us. We are happy that you feel fairly compensated for your work and are able to enjoy our benefits. We want our team members to see themselves having a long career at SimplePractice. One of our People & Culture group's primary focuses is to develop career paths by position. This will make it clear to each team member how they can grow their skills, get promoted, make a lateral move, and stay engaged.
4.0
Jun 11, 2024

Pretty ok

Recommend
CEO approval
Business Outlook

Pros

Remote friendly working environment Good communication with peers

Cons

A lot of changes, customer base can be a bit much at times

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SimplePractice Response
1y
Thank you for providing us with feedback and sharing that you are enjoying good communication and the flexibility of remote work. We went through a fair amount of change during the first six months of 2024 but we hope you are seeing people and processes settling in as we enter Q4. We are very proud of the way our team has handled our growth as an independent company. If you have specific feedback or ideas to share on how we can improve our "change muscle", please share that feedback with your managers or our People & Culture team.
1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Your coworkers will be the best part of the job but that’s all

Cons

Management is very micromanagey. They preach unlimited PTO but you get scolded for taking more than 4 weeks. The customers are difficult and rude. The pay is very very very low compared to the amount of work we have to do. Everyone on the CS team is overworked, stressed and strained. There’s no room for growth and very little support so burn out is real.

avatar
SimplePractice Response
1y
Thank you for providing feedback. We are happy to hear you enjoy your teammates so much. However, we are sorry to hear you feel micromanaged. One of our values is "We Are Built On Trust." A big part of that is trusting each team member's expertise in their role. Since you are a current team member, we encourage you to have a conversation with your manager about this. If you don't feel empowered to do that, please connect with your HR Business Partner and they will be happy to support you.
Viewing 55 - 57 of 150 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.