SimplePractice reviews

3.7

62% would recommend to a friend

(150 total reviews)

Jonathan Seltzer

74% approve of CEO

63% positive business outlook

SimplePractice has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

150 reviews
5.0
Jun 15, 2022

Amazing work ethic and culture!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. We have a very collaborative mindset and help each other out when needed. 2. Great benefits, including 15 FTO days and 13 Paid Holidays. 3. Four weeks of leave for the birth of a child (after 1 year). 4. Good bonus program

Cons

Expectations can be high and as we are expanding rabidly, things tend to change quickly as well. Sometimes without enough warning.

5.0
May 6, 2022

Always

Recommend
CEO approval
Business Outlook

Pros

-I came to SimplePractice when it was a bit after it's "startup" phase but I can share that the people are great, culture is awesome, and the product is always improving. -Management does actually listen (eNPS, candid feedback accepted in company wide meetings, etc). I do believe that they care. -TC is solid for a CS role -easy to transition between teams if you are interested in doing something

Cons

-This past quarter we rolled out a pricing update for our subscription fee which I can only describe as an unmitigated flop. Very poor execution of communication to our customers, and the structuring left a lot to be desired as to the "why" behind certain changes. I don't really care in the grand scheme of things because price increases are an inevitable part of business, but it caused a lot of (in my opinion) undue stress among the team members that actually interact with our customers. -Not a lot of opportunities to grow between entry-level and upper-management

Viewing 103 - 105 of 150 Reviews

Glassdoor has 162 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.