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      Sinch

      Engaged Employer

      Sinch reviews

      3.8

      71% would recommend to a friend

      (448 total reviews)
      avatar

      Laurinda Pang

      71% approve of CEO

      55% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Sinch has an employee rating of 3.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      448 reviews
      4.0
      Apr 7, 2019

      Scaling towards good but improvement in compensation plan for US is needed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall working at Sinch is Okay or pretty good and here are the best parts: Flexible Laid back culture Social club Benefits for medical/health are pretty good Good environment and usually hire the right mix of people for the open office Improvements to management team seem to be good but not great just yet Open communication with management is encouraged

      Cons

      There are a few things that could improve: WFH policy is 1 day a week if you’re in Atlanta but can be flexible to life situations. I think it could be moved to at least 2 days Communication across departments and from HQ in Sweden is still a struggle although there has been improvement since I started. No bonuses for Support/Administration roles like Finance, HR, and Support/Ops. US compensation plan needs to be adjusted for the USA and paid according to US standards not Sweden. We are Americans and compensation should be in line with expectations and living standards of the US and for a profitable US SaaS tech company. Hard work should be rewarded with bonuses especially if the company profitability is reflecting that hard work.

      avatar
      Sinch Response
      3y
      Hi! Thank you for taking the time to share your feedback with us. We continuously strive to improve and provide a great experience for Sinchers. About the cons of your experience, we’re so sorry to hear about it, but again we’re thankful that you brought it to us. Together, we create an exceptional workplace, so reach us at peopleexperience@sinch.com
      5.0
      Jul 15, 2017

      Great place to work for!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      A management team with a vision who knows what is doing. There is a lot of growth ahead of us.

      Cons

      Company is growing quickly, lots of work to do, which is also a positive but this is not the right place if you do not want to put the hours in.

      avatar
      Sinch Response
      3y
      Thank you for taking the time to provide us your feedback. We believe that great teams work faster and better together, so fostering a supportive and empowering work environment is important to us, that’s why our leaders build trust through open and honest relationships. We understand your concerns about our organizational processes and policies. Growing to a team of 4,000 in a short space of time means we are continually working on our processes and policies to ensure we make Sinch the best work environment possible, constantly evolving and addressing these challenges with colleagues across the globe. We strive to improve constantly, so feel free to contact us at peopleexperience@sinch.com
      3.0
      Feb 18, 2026

      Strong benefits, but several recent rounds of layoffs make things difficult

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work options, work flexibility (able to go to a dr appt easily, for example), excellent tuition reimbursement, unlimited PTO, strong support of women in leadership, diversity and inclusion.

      Cons

      Rounds of layoffs, having to do more with less, little to no no backfilling, people seem overworked and frustrated.

      Viewing 49 - 51 of 448 Reviews
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      ReviewsSinch reviews

      Glassdoor has 672 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.